Description
What is it?
Measure of Processes of Care 2.0 or MPOC 2.0, asseses parents’ perceptions of the care they and their children receive. It is a means to assess family-centred behaviours of health care providers. The original Measure of Processes of Care was developed in 1996. This new version was published in 2026.
The following video provides an introduction to CanChild‘s Measure of Processes of Care 2.0 (MPOC 2.0), which looks at families’ perceptions on the care they and their child receive, and highlights MPOC’s relationship to family-centred service.
Looking to use MPOC 2.0 within your organization?
Access the MPOC 2.0 Organizational License
MPOC 2.0 contains 16 items that are part of four subscales:
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- Supportive and Collaborative Communication
- Availability of Care
- Family Well-being
- Coordinated Care
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Together, these scales reflect the original premises of Family-Centred Service (FCS), where FCS is considered to be a transactional process and a philosophy of care that goes beyond a “stance of working with families, to a belief in working for them” (Allen & Petr, 1998).
What is included
Upon purchase of MPOC 2.0 from the CanChild Shop you will receive:
- MPOC 2.0 response form (16 items; .pdf form)
- User’s Guide (including scoring instructions)
Preview
A sample page from the MPOC 2.0 can be found below:
Authors: Peter Rosenbaum, Gillian King, Kinga Pozniak, Elizabeth Chambers, Sarah Wellman-Earl and Rachel Martens